Scheduled, non-emergency medical transportation from home to a medical appointment, and then home again.
Scheduled / unscheduled nursing home or extended care facility to any hospital of the patient's choice provided no immediate life-threatening condition exists.
Inter-hospital transportation from one facility to another, and then back to the original facility if necessary.
Pre-hospital medical transportation to any hospital of the patient's choice provided no immediate life- threatening condition exists.
Post-hospital discharge transportation to nursing homes, extended care facilities, or to patients homes as medical necessary.
Long-distance ground ambulance transfers.
Emergency Care Assistant
An emergency care assistant works together with paramedics and senior paramedics. While they are not qualified to work alone, they provide valuable assistance at the scene of the emergency or accident. They help paramedics and senior paramedics with moving the patient, monitoring the patients’ vital signs such as blood pressure and breathing, controlling bleeding and dressing wounds. They also drive emergency ambulances when necessary
Emergency Medical Dispatcher
Emergency medical dispatchers (or call handlers) work tirelessly behind the scenes to make sure all emergency calls are attended to quickly and efficiently. They are the calm, reassuring, efficient voices who answer the 999 calls in the ambulance control room and take details about the emergency and the location. Depending on the situation, they may give first aid advice over the phone and decide on which type of response is most appropriate for the emergency. Accordingly they may dispatch a rapid response motorcycle, car, helicopter or ambulance.